Laptop unable to copy files

4.5

The copy process fails to start or finishes with an error.

Symptoms
  • Error during copy
  • Clipboard empty
  • Hang at 0%
Possible Causes
  • Corrupt source
  • USB connection issue
  • Antivirus interference

Step-by-Step Fix

1

Check Source File

Ensure the file isn't corrupt by opening it first.

2

Test USB Port

If copying to a drive, try a different USB port.

3

Disable Antivirus

Some AVs block large file transfers for scanning.

When to See a Technician

If a copy fails, try copying the file in smaller batches to identify the specific corrupt file.

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