Laptop unable to compress files

4.5

The "Send to Compressed (zipped) folder" option fails.

Symptoms
  • Error message
  • No ZIP created
  • App crash
Possible Causes
  • File in use
  • Temp folder full
  • Permissions

Step-by-Step Fix

1

Close Apps

Ensure none of the files you are zipping are currently open.

2

Clear Temp Files

Windows uses the Temp folder to build the ZIP file.

3

Use 7-Zip

Right-click > 7-Zip > Add to archive.

When to See a Technician

Compression requires significant temporary disk space; ensure your C: drive isn't full.

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