Laptop unable to change encryption password
4.5
The option to update your BitLocker or device encryption password fails.
Symptoms
- Error message
- Password won't save
- Access denied
Possible Causes
- Incorrect current password
- Policy restriction
- TPM lockout
Step-by-Step Fix
1
Use Manage-bde
Use "manage-bde -changepassword C:" in an admin Command Prompt.
2
Check Group Policy
Ensure password complexity requirements are met.
3
Reset TPM
If the TPM is in a lockout state, you cannot change passwords.
When to See a Technician
Command line (manage-bde) is much more reliable for changing encryption passwords than the GUI.
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