Laptop media player crashing
4.5
Apps like Movies & TV or Windows Media Player close unexpectedly.
Symptoms
- Instant close
- Freeze on open
- Error report
Possible Causes
- Corrupt app data
- Conflict with GPU driver
- Corrupt file
Step-by-Step Fix
1
Reset App
Go to Settings > Apps > Movies & TV > Advanced > Reset.
2
Update GPU Drivers
Media players rely heavily on the GPU for rendering.
3
Try VLC
See if the crash is specific to one player.
When to See a Technician
Frequent media player crashes are often due to a conflict between the player and the graphics driver.
Rate this Fix
0 / 5(0 ratings)
Comments (0)
No comments yet. Be the first to share!