Laptop keyboard not responding

4.5

None of the keys on the laptop keyboard work.

Symptoms
  • No typing
  • Keys dead
  • External keyboard works
Possible Causes
  • Loose ribbon cable
  • Driver issue
  • Liquid damage

Step-by-Step Fix

1

Check in BIOS

See if the keys work in the BIOS menu to rule out OS issues.

2

Reinstall Keyboard Driver

Uninstall the keyboard in Device Manager and reboot.

3

Reseat Keyboard Cable

Open the laptop and ensure the ribbon cable is secure.

When to See a Technician

If the keyboard works in BIOS but not in Windows, it's a software/driver problem.

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