Laptop external monitor not detected

4.5

Connecting an HDMI or DisplayPort cable does not show an image on the second screen.

Symptoms
  • No signal
  • Monitor black
  • Display settings empty
Possible Causes
  • Bad cable
  • Wrong input source
  • Port failure

Step-by-Step Fix

1

Press Win+P

Ensure the display mode is set to "Extend" or "Duplicate".

2

Check Monitor Input

Manually select HDMI/DP on the monitor's physical buttons.

3

Try Different Cable

Rule out a faulty HDMI or Thunderbolt cable.

When to See a Technician

Some USB-C ports do not support video output; look for the DisplayPort (D) icon.

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