Laptop encrypted drive causing random restarts

4.5

The laptop suddenly reboots without warning, often during disk-heavy tasks.

Symptoms
  • Sudden reboot
  • No error message
  • Progress lost
Possible Causes
  • TPM error
  • Power fluctuation
  • Disk failure

Step-by-Step Fix

1

Check Event Viewer

Look for "Critical: Kernel-Power 41".

2

Update TPM Firmware

Fixes stability issues with the security chip.

3

Test Power Adapter

Ensure the laptop is getting stable power.

When to See a Technician

Random restarts can happen if the TPM chip loses power or "glitches" for even a millisecond.

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