Laptop BitLocker failing on drive with VSS service metadata tampering

4.5

The XML metadata used by VSS writers is corrupted or tampered with.

Symptoms
  • BitLocker error
  • Writer failure
  • Event ID 8193
Possible Causes
  • Disk errors
  • Registry corruption
  • Malware

Step-by-Step Fix

1

Reregister VSS DLLs

Fix the components that generate metadata.

2

Run chkdsk

Repair filesystem errors that might be corrupting XML files.

3

Check Writer Status

Identify which writer is producing bad metadata.

When to See a Technician

VSS metadata is stored in XML format; if the XML is malformed, the service fails.

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