Laptop BitLocker failing on drive with VSS service body tampering

4.5

The main data payload of a VSS metadata file is tampered with.

Symptoms
  • BitLocker error
  • Metadata corruption
  • Service crash
Possible Causes
  • Disk errors
  • Malware

Step-by-Step Fix

1

Run chkdsk

Fix disk errors.

2

Clear VSS Shadows

Reset the state.

3

Check for Malware

Targeted data corruption is a sign of an attack.

When to See a Technician

Body tampering means the actual snapshot data is inconsistent.

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