Laptop BitLocker failing on drive with flying height limit

4.5

The distance between the head and the platter is unstable, risking a head crash.

Symptoms
  • Clicking
  • Scraping sound
  • Immediate failure
Possible Causes
  • Head failure
  • Air filter failure
  • Shock

Step-by-Step Fix

1

Check SMART Attribute 203

Monitor "Run Out Cancel" or "Flying Height".

2

Power Off Immediately

If you hear scraping, the head is touching the platter.

3

Replace Drive

Fatal mechanical failure.

When to See a Technician

If the flying height is out of spec, a head crash is imminent. Do not power on the drive.

Rate this Fix

0 / 5(0 ratings)

Comments (0)

No comments yet. Be the first to share!

Related Problems

laptopHardware
Laptop unable to use BitLocker on drive with thermal asperity rate limit

The drive head is hitting microscopic bumps on the platter caused by heat.

3 steps
laptopHardware
Laptop BitLocker failing on drive with shock detection

A sudden bump or movement triggers the drive's safety mechanism, interrupting encryption.

3 steps