Laptop BitLocker failing on drive with directory structure errors

4.5

Corrupted folder links prevent BitLocker from scanning the entire volume.

Symptoms
  • "Access denied" on folders
  • Infinite loops in explorer
  • BitLocker error
Possible Causes
  • Filesystem corruption
  • Malware

Step-by-Step Fix

1

Run chkdsk /f

Fix directory entry errors.

2

Use Robocopy

Attempt to copy data out of the corrupted structure to a new drive.

3

Check for Malware

Some viruses create "folder loops" to hide.

When to See a Technician

If the directory tree is broken, BitLocker cannot guarantee it has encrypted all files.

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