Internet Speed Much Slower Than Paid For
4.5
You pay for 500Mbps but only get 50Mbps on your devices.
Symptoms
- Buffering video
- Slow downloads
- Laggy gaming
Possible Causes
- Old router
- WiFi interference
- ISP throttling
Step-by-Step Fix
1
Test with Ethernet
Plug directly into the router. If speed is fine, your WiFi is the problem.
2
Check Router Hardware
Ensure your router supports Gigabit speeds (802.11ac or 802.11ax).
3
Change WiFi Channel
Use a WiFi analyzer app to find a less crowded channel.
When to See a Technician
ISP "up to" speeds are theoretical maximums, rarely achieved over WiFi.
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