Internet "Packet Loss" (Skipping in Games/Calls)
4.5
Your speed is high, but data is being lost, causing voices to cut out and games to skip.
Symptoms
- Choppy audio
- Teleporting in games
- Slow loading
Possible Causes
- Bad cable
- ISP line noise
- Overloaded router
Step-by-Step Fix
1
Run a Ping Test
Open Command Prompt > "ping google.com -t". Look for "Request timed out".
2
Bypass Your Router
Plug your PC directly into the modem. If loss stops, your router is dying.
3
Check for Line Noise
Call your ISP and ask them to check the "Signal to Noise Ratio" (SNR) on your line.
When to See a Technician
Packet loss is often caused by a physical fault, like a chewed cable or a wet junction box outside.
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