Internet LAN ports not working
4.5
Wired devices connected to the router are unable to get a connection.
Symptoms
- No link light on LAN port
- PC says "Network Cable Unplugged"
- Ethernet connection is slow
Possible Causes
- Disabled LAN ports
- Driver issues on PC
- Static electricity damage
Step-by-Step Fix
1
Enable LAN Ports
Check router settings to ensure ports aren't disabled for power saving.
2
Test Different Port
Move the cable to another LAN port on the router.
3
Check PC Network Card
Ensure the ethernet driver is updated on your computer.
When to See a Technician
If all LAN ports fail but WiFi works, the internal switch chip in the router is likely dead.
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