Headphones "Auto-Pause" Triggering Randomly
4.5
Your music stops and starts on its own while you are walking or moving your head.
Symptoms
- Music pausing
- Beeping
- Intermittent playback
Possible Causes
- Dirty proximity sensor
- Loose fit
- Software glitch
Step-by-Step Fix
1
Clean the Sensor
Wipe the small black window inside the earcup or on the earbud.
2
Adjust Fit
If the headphones shift, the sensor thinks you took them off.
3
Disable Feature in App
Turn off "Wear Detection" or "Auto-Pause" in the headphone's settings app.
When to See a Technician
Proximity sensors can be fooled by long hair or hats that get between the sensor and your skin.
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