Game unable to hear other players

4.5

You can talk, but you cannot hear any voice comms from teammates.

Symptoms
  • Silent teammates
  • Voice icons flash but no sound
  • Chat volume at zero
Possible Causes
  • Wrong output device
  • Teammates muted
  • Parental controls

Step-by-Step Fix

1

Check Voice Volume

Ensure "Voice Chat Volume" is turned up in settings.

2

Check Default Communication Device

Set your headset as the "Default Communication Device" in Windows.

3

Unmute All

Check if you have accidentally muted your team.

When to See a Technician

Some games separate "Game Audio" and "Chat Audio". Ensure both are routed to your headset.

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