Game unable to enable ray tracing
4.5
The Ray Tracing (RTX) option is grayed out or missing in settings.
Symptoms
- Option unavailable
- "Hardware not supported"
- DirectX 12 error
Possible Causes
- Old GPU
- DirectX 11 mode
- Old Windows version
Step-by-Step Fix
1
Switch to DirectX 12
Ray tracing requires DX12 or Vulkan to be active.
2
Update Windows 10/11
Ensure you are on version 2004 or later.
3
Check GPU Specs
Ensure your card is RTX (NVIDIA) or RX 6000+ (AMD).
When to See a Technician
Even if your card supports it, ensure you have enough VRAM (8GB+) for ray tracing to be selectable.
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