Game unable to enable ray tracing

4.5

The Ray Tracing (RTX) option is grayed out or missing in settings.

Symptoms
  • Option unavailable
  • "Hardware not supported"
  • DirectX 12 error
Possible Causes
  • Old GPU
  • DirectX 11 mode
  • Old Windows version

Step-by-Step Fix

1

Switch to DirectX 12

Ray tracing requires DX12 or Vulkan to be active.

2

Update Windows 10/11

Ensure you are on version 2004 or later.

3

Check GPU Specs

Ensure your card is RTX (NVIDIA) or RX 6000+ (AMD).

When to See a Technician

Even if your card supports it, ensure you have enough VRAM (8GB+) for ray tracing to be selectable.

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