Email unable to verify recovery phone
4.5
The SMS code never arrives when trying to add a phone number for security.
Symptoms
- No SMS received
- "Invalid Number"
- Timeout error
Possible Causes
- Carrier blocking shortcodes
- Wrong country code
- VoIP number used
Step-by-Step Fix
1
Check Country Code
Ensure you selected the correct flag/country prefix.
2
Use Voice Call
If SMS fails, try the "Call me" option instead.
3
Disable Spam Blockers
Ensure your phone app isn't blocking the verification number.
When to See a Technician
Most email providers will not send codes to VoIP numbers (like Google Voice) for security reasons.
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