Email body text missing
4.5
You can see the subject and sender, but the message itself is blank.
Symptoms
- Empty white space
- "No content"
- Attachments show but no text
Possible Causes
- Encoding error
- Antivirus "cleaning"
- Incompatible font
Step-by-Step Fix
1
Check Webmail
If the text is visible in a browser, your mail app is failing to render it.
2
Disable Dark Mode
Sometimes "Dark Mode" turns text white on a white background.
3
Update Mail Client
Fixes bugs with modern email formatting.
When to See a Technician
If the email is from an old system (like a legacy fax-to-email), it might use an encoding your app doesn't understand.
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