Connectivity dropped unexpectedly
4.5
Your internet or network connection cuts out suddenly without any obvious reason.
Symptoms
- "No Internet" icon
- Downloads stop
- Video calls freeze
Possible Causes
- Router rebooting
- ISP outage
- Signal interference
Step-by-Step Fix
1
Check Router Lights
Ensure the "Internet" or "Globe" light is green/white, not red or off.
2
Restart WiFi
Toggle WiFi off and on on your device to force a reconnection.
3
Check Other Devices
If only one device drops, the issue is with that device, not the network.
When to See a Technician
Sudden drops are often caused by "DFS" channel switching on 5GHz WiFi.
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