Connectivity blocked by antivirus

4.5

Your antivirus software is intercepting and stopping network traffic it deems suspicious.

Symptoms
  • "SSL Error"
  • Websites won't load
  • Antivirus popup
Possible Causes
  • Web shield active
  • False positive
  • Encrypted traffic scanning

Step-by-Step Fix

1

Disable Web Shield

Turn off the "Web" or "Network" protection module in your AV settings.

2

Add URL Exclusion

Add the specific website or IP to the AV's "White List".

3

Check for Certificate Issues

Some AVs install their own certificates to scan HTTPS; ensure they are trusted.

When to See a Technician

Third-party AVs (Avast, McAfee, etc.) are much more likely to block connectivity than Windows Defender.

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