Cloud unable to log out
4.5
Clicking the "Logout" or "Sign Out" button does nothing.
Symptoms
- Still logged in after clicking
- Error on logout
- Page just refreshes
Possible Causes
- Corrupted cookies
- Browser script error
- Background sync active
Step-by-Step Fix
1
Clear Site Data
Go to browser settings and manually clear cookies for that specific site.
2
Close All Tabs
Ensure no other tabs are keeping the session alive.
3
Force Close Browser
Restarting the browser often clears temporary session locks.
When to See a Technician
If you are on a public computer and can't log out, clear the entire browser history and cookies immediately.
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