Cloud unable to detect file conflicts
4.5
The service overwrites changes without warning when two people edit at once.
Symptoms
- Changes lost
- No "Conflict" file created
- Data corruption
Possible Causes
- Sync app bug
- Offline editing issues
- Clock mismatch
Step-by-Step Fix
1
Update Sync App
Ensure you are using the latest version of the cloud client.
2
Check System Time
Ensure all devices have the correct time and time zone.
3
Use Online Editor
Real-time editors prevent conflicts better than file-level sync.
When to See a Technician
Conflicts occur when the server can't tell which change happened last. Accurate system clocks are vital.
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