Cloud security alerts not received
4.5
You are not getting notifications about new logins or account changes.
Symptoms
- Missed login alerts
- No password change emails
- Settings changed without notice
Possible Causes
- Alerts disabled
- Wrong notification email
- Spam filter
Step-by-Step Fix
1
Check Alert Settings
Ensure "Security Notifications" are turned on in account settings.
2
Verify Recovery Email
Ensure the email address for alerts is correct and active.
3
Check Spam Folder
Alerts are often automated and can be flagged as junk.
When to See a Technician
If you aren't getting alerts, a hacker may have changed your contact info to hide their activity.
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