Cloud Files "Conflicting Copies"
4.5
You see multiple versions of the same file with "Conflict" in the name.
Symptoms
- Duplicate files
- Lost changes
- Sync errors
Possible Causes
- Editing on two devices at once
- Offline edits
- Slow sync speed
Step-by-Step Fix
1
Compare Versions
Open both files to see which one has the most recent changes.
2
Merge Changes
Manually copy missing data from the conflict file to the main file.
3
Delete Conflict File
Once merged, delete the extra file to stop the confusion.
When to See a Technician
To avoid conflicts, always wait for the "Sync Complete" icon before closing your laptop.
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