Bluetooth headphones audio cutting out
4.5
The sound stutters or drops completely when moving or in crowded areas.
Symptoms
- Stuttering audio
- One earbud drops
- Static noise
Possible Causes
- Interference
- Low battery
- Outdated firmware
Step-by-Step Fix
1
Reset Connection
Forget the device in Bluetooth settings and pair again.
2
Update Firmware
Use the manufacturer's app to check for headphone updates.
3
Avoid Interference
Move away from WiFi routers or microwaves which use the same 2.4GHz band.
When to See a Technician
True wireless earbuds often have a "Master" earbud; ensure it has a clear line of sight to the phone.
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