Application crashing after update
4.5
The app was working fine until a recent update, and now it is unstable.
Symptoms
- New bugs
- Regression in performance
- Crashes on new features
Possible Causes
- Bad update code
- Incompatible old cache
- Database migration failure
Step-by-Step Fix
1
Roll Back Version
If possible, download and install the previous version of the app.
2
Wipe App Data
Updates sometimes fail because they can't read the old configuration files.
3
Report to Developer
Check the app's forums or support page to see if others are having the same issue.
When to See a Technician
Updates can sometimes break compatibility with older hardware that was previously supported.
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