App "Video" Has No Sound
4.5
The video plays fine, but there is no audio, even though other apps have sound.
Symptoms
- Silent video
- No audio
- Volume bar works
Possible Causes
- App-specific mute
- Silent mode switch (iOS)
- Incompatible audio codec
Step-by-Step Fix
1
Check Silent Switch
On iPhone, the side switch can mute some apps but not others.
2
Check App Mute Button
Look for a speaker icon with an "X" inside the video player.
3
Force Quit the App
Resets the app's audio engine.
When to See a Technician
Instagram and TikTok often default to "Mute" until you press the volume button once.
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