App "Crashing" on Startup

4.5

The app opens for a split second and then closes immediately.

Symptoms
  • Instant crash
  • Error message
  • Cannot open app
Possible Causes
  • Corrupt app data
  • Incompatible OS version
  • Missing permissions

Step-by-Step Fix

1

Clear App Cache and Data

Settings > Apps > [App Name] > Storage > Clear Cache/Data.

2

Check for Updates

Ensure you are running the latest version of the app.

3

Reinstall the App

Delete and download it again from the store.

When to See a Technician

If an app crashes after an OS update, the developer likely needs to release a compatibility patch.

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