Two-factor authentication (2FA) code not arriving
4.5
You are prompted for a security code via SMS or email, but it never arrives.
Symptoms
- No SMS
- No email
- Timeout error
Possible Causes
- Network delay
- Spam filter
- Incorrect phone number
Step-by-Step Fix
1
Check Spam Folder
Email codes are often flagged as junk by aggressive filters.
2
Wait 5 Minutes
SMS gateways can be congested; don't spam the "Resend" button.
3
Use Backup Codes
Enter one of the emergency codes you saved when setting up 2FA.
When to See a Technician
Always use an Authenticator App instead of SMS for better reliability and security.
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